{"id":3933,"date":"2026-10-18T06:26:39","date_gmt":"2026-10-18T06:26:39","guid":{"rendered":"https:\/\/vjera.in\/?page_id=3933"},"modified":"2026-10-18T06:26:39","modified_gmt":"2026-10-18T06:26:39","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/vjera.in\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3933\" class=\"elementor elementor-3933\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e05b3e1 e-con-full e-flex e-con e-parent\" data-id=\"e05b3e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f8c110f e-flex e-con-boxed e-con e-parent\" data-id=\"f8c110f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb25f8a vj-eyebrow elementor-widget elementor-widget-heading\" data-id=\"eb25f8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><span style=\"display:inline-block;width:22px;height:2px;background:currentColor;vertical-align:middle;margin-right:8px\"><\/span>Legal<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9d2295 elementor-widget elementor-widget-heading\" data-id=\"c9d2295\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund &amp; Returns<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a82815 vj-mw640 elementor-widget elementor-widget-text-editor\" data-id=\"3a82815\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our commitment to your satisfaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a22738 e-con-full e-flex e-con e-parent\" data-id=\"0a22738\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-459c945 e-flex e-con-boxed e-con e-parent\" data-id=\"459c945\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-43fc052 e-con-full e-flex e-con e-parent\" data-id=\"43fc052\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1ad2d5f e-con-full vj-sticky e-flex e-con e-parent\" data-id=\"1ad2d5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-04fcd55 e-con-full vj-toc e-flex e-con e-parent\" data-id=\"04fcd55\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-321c529 elementor-widget elementor-widget-heading\" data-id=\"321c529\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">On this page<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b4b1b7 vj-toc-a elementor-widget elementor-widget-heading\" data-id=\"5b4b1b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"#refund-0\">Eligibility<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-518ae45 vj-toc-a elementor-widget elementor-widget-heading\" data-id=\"518ae45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"#refund-1\">Process<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-179a071 vj-toc-a elementor-widget elementor-widget-heading\" data-id=\"179a071\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"#refund-2\">Refunds<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8dee08 vj-toc-a elementor-widget elementor-widget-heading\" data-id=\"b8dee08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"#refund-3\">Shipping costs<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5daf106 vj-toc-a elementor-widget elementor-widget-heading\" data-id=\"5daf106\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"#refund-4\">Exchanges<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15850a0 e-con-full e-flex e-con e-parent\" data-id=\"15850a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5685d62 elementor-widget elementor-widget-text-editor\" data-id=\"5685d62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you are not completely satisfied with your purchase, please review our return and refund policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70c1dca e-con-full vj-dblock e-flex e-con e-parent\" data-id=\"70c1dca\" data-element_type=\"container\" data-e-type=\"container\" id=\"refund-0\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dd63cb elementor-widget elementor-widget-heading\" data-id=\"8dd63cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Eligibility<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-756b728 vj-doc elementor-widget elementor-widget-text-editor\" data-id=\"756b728\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Items must be returned within 30 days of receipt, in their original condition and packaging.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-626467b e-con-full vj-dblock e-flex e-con e-parent\" data-id=\"626467b\" data-element_type=\"container\" data-e-type=\"container\" id=\"refund-1\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b401ba8 elementor-widget elementor-widget-heading\" data-id=\"b401ba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Process<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04a1054 vj-doc elementor-widget elementor-widget-text-editor\" data-id=\"04a1054\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To start a return, contact our customer support through the <a href='\/index.php\/contact-us\/'>contact page<\/a>. We will provide a return authorization and instructions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fb9af5 e-con-full vj-dblock e-flex e-con e-parent\" data-id=\"9fb9af5\" data-element_type=\"container\" data-e-type=\"container\" id=\"refund-2\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54dd0ba elementor-widget elementor-widget-heading\" data-id=\"54dd0ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84768b8 vj-doc elementor-widget elementor-widget-text-editor\" data-id=\"84768b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once we receive and inspect the returned item, we process your refund to the original payment method. It may take 5\u20137 business days to reflect in your account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f5f554e e-con-full vj-dblock e-flex e-con e-parent\" data-id=\"f5f554e\" data-element_type=\"container\" data-e-type=\"container\" id=\"refund-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba2e16 elementor-widget elementor-widget-heading\" data-id=\"4ba2e16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping costs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83239ef vj-doc elementor-widget elementor-widget-text-editor\" data-id=\"83239ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The customer is responsible for return shipping costs unless the return is due to a defect or error on our part.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc2e6a5 e-con-full vj-dblock e-flex e-con e-parent\" data-id=\"fc2e6a5\" data-element_type=\"container\" data-e-type=\"container\" id=\"refund-4\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10755c9 elementor-widget elementor-widget-heading\" data-id=\"10755c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exchanges<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce3bc0 vj-doc elementor-widget elementor-widget-text-editor\" data-id=\"1ce3bc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We do not offer direct exchanges. To exchange an item, return it for a refund and place a new order for the item you want.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Legal Refund &amp; Returns Our commitment to your satisfaction. On this page Eligibility Process Refunds Shipping costs Exchanges If you are not completely satisfied with your purchase, please review our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3933","page","type-page","status-publish","hentry","rishi-post","no-post-thumbnail"],"rishi__cb_customizer_meta":"","_links":{"self":[{"href":"https:\/\/vjera.in\/index.php\/wp-json\/wp\/v2\/pages\/3933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vjera.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vjera.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vjera.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vjera.in\/index.php\/wp-json\/wp\/v2\/comments?post=3933"}],"version-history":[{"count":4,"href":"https:\/\/vjera.in\/index.php\/wp-json\/wp\/v2\/pages\/3933\/revisions"}],"predecessor-version":[{"id":3990,"href":"https:\/\/vjera.in\/index.php\/wp-json\/wp\/v2\/pages\/3933\/revisions\/3990"}],"wp:attachment":[{"href":"https:\/\/vjera.in\/index.php\/wp-json\/wp\/v2\/media?parent=3933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}